Free Shipping Policy
GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) appreciates your business and is
pleased to offer free, fully insured, shipping and returns.*
There are no hidden fees or additional expenses that
will be added onto the cost of the item (loose diamond or jewelry piece) at any
point. However, GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) recommends that you consult with your
local tax official to see what import duties and/or VAT you are required to pay
in your place of residence. GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) will not be responsible for any
duties, VAT, taxes or surcharges levied by the customer’s country.
Additional information regarding anything purchased through www.fancycolor.world:
All orders are fully insured before shipping by GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110).
Shipments usually take between 3-7 business days after GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) receives final payment for the order. Please check with your GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) representative in order to verify shipping times specific to
your country as they may vary.
Shipments cannot be made to P.O. boxes. Therefore, a
proper shipping address, telephone number, and name of receiver must be
provided before the sale is complete.
No item is shipped until full payment has been
received.
Every item is shipped with an invoice and an appraisal
if one has been requested.
Shipping
Please note that GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) offers complimentary
shipping worldwide - to most countries. However, there are some countries where
local restrictions prohibit the import of diamonds and other high value items
and/or additional costs may apply. As such, please feel free to contact our
team at info@fancycolor.world if you have questions about shipping.
Please note:
GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) will not be held accountable
for any shipping delays. However, all sales representatives will do whatever
necessary to help rectify the problems in order to ensure a quick and easy
delivery.
The free international shipping is from the GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) offices to the address provided by the customer. GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) will not be responsible in the event that a shipment is held/stored with a carrier or by customs. Furthermore, if fees are applied, the customer will be held responsible to pay the charge in order to have the shipment released. If for any reasons the shipment must be returned back to the GemLab NSDGR LLC (TIN 9703010802, PSRN 1207700108110) offices, the customer will be held liable for the cost of the returning shipment. In the event that a customer chooses not to complete a transaction, any fees applied for storage and returned shipment will be deducted from the refund issued for the order.
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*Free Returns
Free returns applies to customers returning items
within the Russian Federation only. To request a complimentary return shipping
label, kindly send an email to: moscow@fancycolor.world and state your name,
email address and order number.